Specialist, Business Intelligence at 9mobile Nigeria

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9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Specialist, Business Intelligence

Job: IRC4162
Location: Lagos

Job Summary

  • Gather and process consumer data for input into EMTS’s overall business plan.

Principal Functions
Operational:

  • Gather and analyse consumer data along but not limited to the following parameters: Minutes of Use (MOU); Line activation, Recharge trends / statistics, Customer churn, Average call duration, Call destinations etc.
  • Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.
  • Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.
  • Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.
  • Develop and maintain an up-to-date database of all consumer information on EMTS’s network.
  • Liaise with relevant units/teams/functions in carrying out all relevant activities.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.
  • Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management
  • Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.
  • Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT)
  • Perform any other duties as assigned by the Manager, Business Intelligence.

Educational Requirements

  • First degree or its equivalent in a relevant discipline.
  • Minimum of four (4) to six (6) years post NYSC relevant work experience.
  • Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.
  • Advance knowledge of Structured Query Language (SQL)

Application Closing Date
12th May, 2021.

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